WE URGE ALL WEB USERS TO PLEASE READ BEFORE BUYING OFF SWG NETWORK!
| A. Cancellations: Because we make every effort to ship your order within the same day of receipt orders may not be cancelled once submitted. Please email your request for a SWG Return Authorization Number (see terms below) |
| B. Returns: A request to return merchandise must be made within 5 (FIVE) days of purchase & granted by SWG! Please email all such request for a SWG Return Authorization form to: Staff@ShopSWG,com , Please include your order number, your shopping cart order number, date you bought item or Items. As well, a full detail reason why you wish to return said goods bought! In order to issued an authorization form, it must be a approval returnable damaged item. See Pg: C, c2, D, E, F & G below for return issues please! |
| C. Note of return policy: Returns will NOT be accepted without a SWG Return Authorization Number. All non-defective returned items must be in new condition & in their original packaging. Return shipping is the buyers or SWG members responsibility on all wrongly order items & is non-refundable as is any & all online fees SWG had to pay to get the order in the 1st place. This unless it is SWG fault on wrong shipping items of the original order first place....WE DON'T REFUND AND ORDER SIMPLY BECAUSE A BUYER OR SWG MEMBER ORDERED THE WRONG ITEM ON THEIR 1ST ORDER! |
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C2. Members of SWG or any buyers on our network who order wrong items & sizes, pay for the correct sizes to be RE-ORDERED & all sizes they so want will replace the item/items order wrong. All buyers or SWG members that would have this come up will be instructed by email of the way to ship back all goods if items meet guide line for a approvable refund....Buyers or SWG members simply re-orders the correct size/sizes needed from the same website they bought from the first time. The buyer will be giving the address to return the said goods. BUT UNDER NO CIRCUMSTANCE will we simply refund money on items ordered wrongly... Or that of Medical Mask, Broken Nose Mask or Game Face Mask as this once shipped become used from that point on. We will gladly make any & all replacements at our cost if in fact, it is are fault, but we WILL NOT REFUND any money! (See Pg: E ) |
| D. Health DISCLAIMER: Medical Broken Nose Mask Of Any Kind, Game Face Mask, DMask or Batting Helmets, Sliding Shorts & Compression Shorts, Jocks, Sports Bra's, Special Ordered Apparel, Uniforms that have been Numbered, Clothes, Heart Guard Body Shirts, Socks may not be returned unless they are damaged, and then there will simply be a replacement made to the buyer. |
| E. All Sales are Final: When it comes to monthly & yearly SWG buyer or SWG ELITE-2 memberships, any safety item such as Broken Nose Guard, Face Mask, Heart Guard Body Shirts, Special Ordered items, such as Jerseys, Shorts, T-Shirts, Socks, Warm Ups, Sport pants in colors or other wise, Sports Uniforms, Pinstripe Pants, Visors, Hats of any kind, Cooling Wear, Team buy package deals, Discontinued items or on any retailer buys unless damaged, Over stock items, Flat fee charges, Sanction fees, Gate pins, Online Fees, Team entry fees or on any other special ordered items such as Socks, items order wrong by the buyer, 2xl, 3xl or 4xl wears unless their damaged. We have a NO refund full policy. This for sure counts all mis-ordered items, wrong sizing ordered & all cost to replace is that of the buyer/member. Should any item/items be approved for a return-refund, issuing will have a restocking fee of 15%, plus cost of the the online payment fees we we're charge to make the sale, and a flat fee of $6.00 for data entry time., If it is our our fault... Then NO fees will apply to Buyer or Member, so long as they return said goods with a approved return form within the 5 day limit stated in Pgh B above! |
| F. Shipping Discrepancy: Any Buyer or SWG Member MUST notify us within 24 hours of receipt of their shipment of any issues. Failure to give us notice in time to fix an issue doesn't mean you will get a refund, Nor can SWG or any of our sponsoring seller be liable for timely shipping times unless buyer has paid say for over night services, or they say they never read our SWG Online Buying Policies has it is posted on every site we own or have in the sponsoring network... So kindly email your notice to us again here: Staff@ShopSWG,com include your order number that was on buying shopping cart receipt . So we can work with you to make things right, if its at our fault, or you have broken goods without question and us using goods business sense, if caused by us we will be replacing item/items no question ASK and our buying policy is for replacement value only! NEVER A CASH REFUND. |
| G. All Online buying customer agrees: To any and all collection fees due SWGEnterprise / ShopSWG network, any of its owned Sports stores, online sites, and also to its owners of any un-paid balances that might be encountered from an order or charge account. Any and all issue that may come up in dispute or other wise, must and will be handled in the county of Hamilton, state of Tennessee small claims court. All rules of retail / wholesale rules will apply of Tennessee law! We are hard working Americans and try very hard to please every customer we get, but ever now and then you can't please someone. We take great pride in each customer we do get. We are not in business to ripped off any online customers, walk in and have a great track record of successful customers, (Customer Testimonials ) teams and sports leagues since 1991 around the World. |
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Please at this time, now click your back button to return to the site you we're shopping on in our SWG network! |
